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Slovenia |
Utilities
Dravske elektrarne MariborS&T implements IT Management and Control FrameworkThe challengeS&T Slovenija implemented an IT infrastructure management system at Dravske elektrarne Maribor to ensure comprehensive proactive control over servers, services and the network. Microsoft and HP software was used in the project, which was carried out over a six month period.Major challenge was short time of implementation and integration of various different IT systems (Microsoft - MS MOM, HP OpenView Service desk). The projectServers that run Microsoft services (Active Directory, Internet Information Services, SQL Server Cluster, DHCP service, etc.) are managed through the Microsoft Operations Manager 2005 software solution. This substantially reduced the complexity of managing the extensive IT environment and improved the efficiency of IT processes.Control over the network was established with HP Openview Network Node Manager software, which collects information from WAN and LAN devices. The networks are functionally divided into business IT system, local management system, central management, MAN network and DWDM nodes. All critical events are logged by the HP Openview Service Desk application, which notifies the responsible persons, who are able to resolve the issues in the shortest time possible. Benefit for the customer
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